7. New Initiative (2018)
When a new Cloud 9 initiative forces employees to be friendlier to their customers, Amy ends up getting to know Jonah's parents - and learns he hasn't been completely truthful with them. The new policy also inspires Garrett and Dina to find out who can hold a smile longer.
Release date: 2018-11-15
User rating:
7.9 / 10
10 votes
Season number: 4
Episode number: 7
Runtime: 21 minutes
Director: Ken Whittingham
Guest stars
Kaliko Kauahi
as Sandra Kaluiokalani
Kelly Schumann
as Justine
Fred Melamed
as Richard
Troy Metcalf
as Blue Collar Customer
Clint Culp
as Sadsack Customer
Amy Tolsky
as Customer
Jay Linzy
as Customer 2
Jamila Webb
as Tiffany
George Caleodis
as Odd Customer
Amir M. Korangy
as Sayid
Christopher Riordan
as Chris (uncredited)
Mariana Tosca
as Heather (uncredited)
Danny Gura
as Elias (uncredited)
Selisha Shertick
as Sarah (uncredited)
Cast
Rest of guest stars - click here to expand
Meagen Fay - Marilyn, Connie Schiro - Customer 1, Tye Edwards - Passing Customer, Cornelius Prince Edwards II - Jaylen